Shipping & Delivery Information
At House of Furnishes, we strive to deliver your purchases promptly and securely. Please review the following information regarding our shipping and delivery policies.
- Orders are typically processed within 1-2 business days after payment is confirmed.
- Custom or made-to-order items may require additional processing time. Please refer to the product page for specific details.
Shipping Methods
- We offer a range of shipping options, including standard and express delivery. The available methods and estimated delivery times will be displayed at checkout
- For large furniture items, we may use specialized carriers to ensure safe delivery.
Delivery Time
- Standard Delivery: Estimated to arrive within 3-7 business days.
- Express Delivery: Estimated to arrive within 1-3 business days.
- Please note that delivery times may vary based on your location and the specific items ordered.
Shipping Costs
- Shipping costs are calculated based on the weight, dimensions, and destination of your order. The exact cost will be provided at checkout.
- We offer free standard shipping on orders over a certain amount. Please check our website for current promotions and eligibility.
International Shipping
We currently ship to select international destinations. Please contact our customer service team for information on shipping rates and delivery times outside the UK.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can monitor the progress of your delivery via the tracking link provided.
Delivery Policy
Deliveries are made during business hours, Monday to Friday. If you are not available at the time of delivery, a re-delivery attempt may be scheduled, or the package may be left at a secure location if applicable.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us immediately. We will work to resolve the issue as quickly as possible, whether it involves sending replacement items or processing a refund.
Contact Us
If you have any questions regarding shipping or delivery, please don't hesitate to contact our customer service team at info@houseoffurnishes.co.uk We’re here to assist you!
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