Privacy Policy

At House of Furnishes, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you place an order.
• Account Information: If you create an account, we store your login credentials and order history.
• Browsing Data: IP address, browser type, pages visited, and device information collected through cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process transactions, fulfill your orders, and provide shipping updates.
• Customer Support: To respond to inquiries, handle returns, and improve your shopping experience.
• Marketing & Promotions: To send you promotional emails, special offers, and updates (you can opt out at any time).
• Security & Fraud Prevention: To detect and prevent fraudulent transactions and enhance website security.
• Analytics & Improvements: To analyze website performance and improve user experience.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Trusted Third-Party Service Providers: Such as payment processors, shipping companies, and email marketing platforms to fulfill orders and provide services.
• Legal Authorities: If required by law, or to protect our rights, property, and safety.

4. Cookies & Tracking Technologies

We use cookies to:

• Enhance website functionality and user experience.
• Remember your preferences and shopping cart items.
• Analyze website traffic through third-party analytics tools (e.g., Google Analytics).

You can manage or disable cookies through your browser settings.

5. Data Security

We implement strict security measures to protect your personal information, including encryption and secure payment gateways. However, no online transmission is 100% secure, so we encourage you to use strong passwords and protect your account credentials.

6. Your Rights & Choices

You have the right to:

• Access & Update your personal information.
• Opt-Out of marketing emails by clicking the “unsubscribe” link.
• Request Data Deletion (subject to legal requirements).

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies, so please review their terms before sharing personal data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: info@houseoffurnishes.co.uk
📞 Phone: +44 7709 887011
📍 Address: 83 Ewan Street, Manchester, United Kingdom

Thank you for trusting House of Furnishes with your privacy!